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訂購墻板須知:
1.牆板為定制產品,落單需支付全款,確定尺寸後不設退訂。
2.產品運輸過程中可能會有邊角損壞屬於合理損耗,如不影響外觀不作補發處理,請客戶訂購時候咨詢客服預留損耗。如因運輸不當,造成牆板中心斷裂或凹陷而影響外觀,可以免費補發。
3.牆板產品保修兩年(產品變形或開裂,免費補發),人為損毀除外。
4.本公司網站產品圖及銷售人員發給客戶的實物圖,因手機或電腦螢幕色差等關係,顏色深淺有機會與實物有差異,此不以退貨處理。
5.如有任何爭議,本公司保留最終決定權。
訂造木門須知:
1.木門為定制產品,落單需支付全款,確定尺寸後不設退訂。
2.產品非質量問題不設退換(質量問題指:木門外觀變形及開裂)。
3.整套木門產品保修一年(人為損壞不修)。
4.本公司網站產品圖及銷售人員發給客戶的實物圖,因手機或電腦螢幕色差等關係,顏色深淺有機會與實物有差異,此不以退貨處理。
5.如有任何爭議,本公司保留最終決定權。
訂購磁磚須知:
1.瓷磚產品,落單需支付全款,確定尺寸後不設退訂。
2.瓷磚產品需按箱購買。
3.由於瓷磚屬於易碎品,運輸過程或卸貨過程中有破損屬常見現象,不作補發及賠償處理,請客戶訂購時候咨詢客服預留損耗。
4.本公司網站產品圖及銷售人員發給客戶的實物圖,因手機或電腦螢幕色差等關係,顏色深淺有機會與實物有差異,此不以退貨處理。
5.如有任何爭議,本公司保留最終決定權。
Instructions for ordering wall panels:
1. Wall panels are customized products. Full payment is required to place the order. There is no cancellation after the size is determined.
2. There may be corner damage during the transportation of the product, which is a reasonable loss. If it does not affect the appearance, it will not be reissued. Please consult customer service to reserve the loss when ordering. If the center of the wall panel is broken or dented due to improper transportation and affects the appearance, it can be reissued free of charge.
3. Wall panel products have a two-year warranty (free replacement if the product deforms or cracks), except for human damage.
4. The product pictures on the company's website and the physical pictures sent to customers by the sales staff may differ from the actual products due to color differences on mobile phone or computer screens. This will not be processed as a return.
5. In case of any dispute, the company reserves the right to make the final decision.
Instructions for ordering wooden doors:
1. The wooden door is a customized product. Full payment is required to place the order. There is no cancellation after the size is determined.
2. Products will not be returned or exchanged unless they have quality problems (quality problems refer to: appearance deformation and cracking of wooden doors).
3. The entire set of wooden door products has a one-year warranty (man-made damage will not be repaired).
4. The product pictures on the company's website and the physical pictures sent to customers by the sales staff may differ from the actual products due to color differences on mobile phone or computer screens. This will not be processed as a return.
5. In case of any dispute, the company reserves the right to make the final decision.
Instructions for ordering tiles:
1. For ceramic tile products, full payment is required to place an order. There is no cancellation after the size is determined.
2. Ceramic tile products need to be purchased by the box.
3. Since ceramic tile
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